Information We Collect
We may collect information that you voluntarily provide when you contact us, request pricing, submit an inquiry, or communicate with our team.
This may include:
- Full name
- Email address
- Phone number
- Company or brand name
- Package selected
- Project details and messages
- Any files, materials, or information you choose to provide
- We may also automatically receive limited technical information such as device type, browser type, IP address, pages or screens viewed, general usage activity, and similar analytics information where such technologies are enabled.
How We Use Your Information
We may use your information to:
- Respond to inquiries and pricing requests
- Communicate regarding potential or active projects
- Prepare proposals, quotations, and service recommendations
- Provide and manage our services
- Improve our website, application, services, and customer experience
- Analyze general usage and performance
- Maintain security and prevent misuse
- Comply with legal obligations where required
- REFLEX does not sell your personal information.
Cookies and Analytics
Our website or application may use cookies, analytics tools, or similar technologies to understand how visitors interact with our services and to improve functionality and performance.
The specific technologies used may change as the platform develops. Where required by applicable law, users will be provided appropriate choices regarding non-essential cookies or tracking technologies.
Third-Party Service Providers
We may use trusted third-party providers to support services such as website hosting, analytics, email communication, advertising, payment processing, forms, cloud storage, and business operations.
These providers may process information only as necessary to provide their services and are subject to their own privacy practices.
Advertising Platforms
If REFLEX uses advertising platforms such as Meta, Google, TikTok, or similar services, those platforms may independently collect information according to their own privacy policies.
REFLEX does not control the privacy practices of third-party platforms.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, fulfilling contractual obligations, resolving disputes, and meeting legal requirements.
Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, misuse, loss, or disclosure.
However, no online service or electronic transmission can be guaranteed to be completely secure.
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, which may include the right to request access, correction, deletion, or information about how your data is used.
California residents may have additional rights under applicable California privacy laws.
To submit a privacy request, contact: reflexagencyusa@gmail.com
We may need to verify your identity before processing certain requests.
Children's Privacy
REFLEX services are intended for businesses and general adult audiences. We do not knowingly collect personal information from children under 13 through our website or application.
If we become aware that such information has been collected unintentionally, we will take reasonable steps to delete it.
External Links
Our website or application may contain links to third-party websites or platforms. REFLEX is not responsible for the privacy practices, security, or content of external services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.
The latest version will always display its updated date at the top of this page.